RE: PerkinElmer Area Detector on Windows 10 [SEC=OFFICIAL]

["Akeroyd, Freddie \(STFC, RAL, ISIS\) via Tech-talk" <tech-talk at aps.anl.gov>]

Hi,

 

I’m not familiar with this particular device setup, but in general errors like this can mean that the system was able to find the original file requested but not able to load some of its dependencies. This can be because the dependency is missing/inaccessible on the system, but also because an older/incompatible version of the requested dependency is already loaded by the IOC. A good starting point might be to run a program like  dependency walker http://www.dependencywalker.com/ on gbif64.dll and see if it detects a missing Visual Studio runtime library that you just need to install. If it doesn’t find anything missing, try starting the dependency walker program from the same command window you would run the IOC from but after you have run dllPath.bat – that way it should then be using the same search path the IOC would later be using and it might indicate if you have any DLL incompatibilities.

 

Regards,

 

Freddie  

 

From: Tech-talk <tech-talk-bounces at aps.anl.gov> On Behalf Of CORNALL, Terry via Tech-talk
Sent: 03 February 2021 06:44
To: tech-talk at aps.anl.gov
Subject: PerkinElmer Area Detector on Windows 10 [SEC=OFFICIAL]

 

Hi All.

I’m running the perkinElmerIOC from the Windows 10 ADPerkinElmer areaDetector-3-8  binary distribution and I get the error:

 

PerkinElmer::initializeDetector, error=39 calling Acquisition_GbIF_Init(&hAcqDesc_=000001E40F1ACB40, nChannelNr=0, bEnableIRQ_=1, uiRows=1024, uiColumns=1024,bSelfInit=1, bInitAlways=0, IDType_=1, IDValue_=000001E40F1B5FC0)

 

Can anyone shed light on this?

I have found that error=39 means ‘Can’t load driver’ but as far as I can tell the gbif64.dll is in the right place (assuming that is the driver in question)  so I don’t know how to proceed in solving this issue.

Thanks,

Terry

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