Re: arv-tools not detecting USB3 camera

[Mark Rivers via Tech-talk <tech-talk at aps.anl.gov>]

I just tried running arv-tool on a Centos8 system with a FLIR GS3 USB camera installed.  I got this error, even running as root.

[root@viper epics]# export LD_LIBRARY_PATH=/usr/local/lib64

[root@viper epics]# /usr/local/bin/arv-tool-0.8

Failed to open device '-': Failed to claim USB interface to '::'

Allied Vision Technologies-GC1380CH (02-2143A)-02-2143A-06039 (164.54.160.49)

Allied Vision Technologies-GC1380H (02-2142A)-02-2142A-06110 (164.54.160.57)

Allied Vision Technologies-GC1380H (02-2142A)-02-2142A-06178 (164.54.160.58)

Allied Vision Technologies-GT1380 (02-2604A)-02-2604A-07008 (164.54.160.104)

Allied Vision Technologies-Manta G-507C (E0022705)-50-0503419258 (164.54.160.21)

Allied Vision Technologies-Manta_G-146C (E0020011)-50-0503317598 (164.54.160.62)

I can normally run that camera with ADSpinnaker with no problem.  Right now it won't start, and I think the camera needs to be power-cycled.  I am not at the lab to do that.  So I am not sure if the arv-tool error is due to the camera issue or something else.

Mark

---

From: Tech-talk <tech-talk-bounces at aps.anl.gov> on behalf of Engbretson, Mark S. via Tech-talk <tech-talk at aps.anl.gov>
Sent: Monday, December 13, 2021 12:59 PM
To: Gofron, Kazimierz <kgofron at bnl.gov>
Cc: tech-talk at aps.anl.gov (tech-talk at aps.anl.gov) <tech-talk at aps.anl.gov>
Subject: RE: arv-tools not detecting USB3 camera

 

Is the version of aravis that you are using built with the USB3 support enabled?  

 

From: Gofron, Kazimierz <kgofron at bnl.gov>
Sent: Monday, December 13, 2021 12:56 PM
To: Engbretson, Mark S. <engbretson at anl.gov>
Cc: tech-talk at aps.anl.gov (tech-talk at aps.anl.gov) <tech-talk at aps.anl.gov>
Subject: Re: arv-tools not detecting USB3 camera

 

Hi Mark,

 

Good point, and I did not install aravis udev rules yet.

 

However, when arv-tools is run as root, it does not detect the USB3 camera either.

 

[root@xf11id-m3 ~]# arv-tool-0.8 -d all
[11:52:14.710] 🅸 interface> [GvDiscoverSocket::new] Add interface 127.0.0.1 (127.0.0.1)
[11:52:14.710] 🅸 interface> [GvDiscoverSocket::new] Add interface 192.168.11.1 (192.168.11.255)
[11:52:14.710] 🅸 interface> [GvDiscoverSocket::new] Add interface 10.69.24.152 (10.69.24.255)
[11:52:14.711] 🅸 interface> [GvDiscoverSocket::new] Add interface 10.66.83.36 (10.66.83.255)
[11:52:14.711] 🅸 interface> [GvDiscoverSocket::new] Add interface 192.168.122.1 (192.168.122.255)
[11:52:14.712] 🅸 interface> [GvInterface::discovery] Device 'Point Grey Research-Blackfly BFLY-PGE-50S5C-18457368' found (interface 192.168.11.1) user_id '' - MAC '00:b0:9d:19:a3:18'
[11:52:14.712] 🅸 interface> [GvInterface::discovery] Device 'Point Grey Research-Blackfly BFLY-PGE-50S5C-18481534' found (interface 192.168.11.1) user_id '' - MAC '00:b0:9d:1a:01:7e'
Point Grey Research-Blackfly BFLY-PGE-50S5C-18457368 (192.168.11.11)
Point Grey Research-Blackfly BFLY-PGE-50S5C-18481534 (192.168.11.12)

=====

Something else is missing on RedHat...

 

Kaz

 

---

From: Engbretson, Mark S. <engbretson at anl.gov>
Sent: Monday, December 13, 2021 1:11 PM
To: Gofron, Kazimierz <kgofron at bnl.gov>
Cc: tech-talk at aps.anl.gov (tech-talk at aps.anl.gov) <tech-talk at aps.anl.gov>
Subject: RE: arv-tools not detecting USB3 camera

 

Do you have the aravis udev rules installed so that non root accounts can actually see the usb3 hardware?

 

From: Tech-talk <tech-talk-bounces at aps.anl.gov> On Behalf Of Gofron, Kazimierz via Tech-talk
Sent: Monday, December 13, 2021 12:00 PM
To: tech-talk at aps.anl.gov
Subject: arv-tools not detecting USB3 camera

 

Hi,

 

I have a USB3 Grasshopper3 GS3-U3-51S5C camera that arv-tools-0.8 is not detecting.

The GS3-U3-51S5C supports USB3 Vision v1.0, 

OS: Redhat 8.4

 

{Aravis detects only my GigE cameras:}

kgofron@xf11id-m3:/epics/iocs$ arv-tool-0.8

Point Grey Research-Blackfly BFLY-PGE-50S5C-18457368 (192.168.11.11)

Point Grey Research-Blackfly BFLY-PGE-50S5C-18481534 (192.168.11.12)

 

{arv-tools with options does not list usb camera either}

kgofron@xf11id-m3:/epics/iocs$ arv-tool-0.8 -d all
[15:02:46.093] ?? interface> [GvDiscoverSocket::new] Add interface 127.0.0.1 (127.0.0.1)

----

============

{The camera shows up in libusb and /dev/bus/usb, but is not found by arv-tool:}

kgofron@xf11id-m3:/epics/iocs/cam-aravis1$ lsusb
Bus 002 Device 003: ID 1e10:3300 Point Grey Research, Inc.

 

kgofron@xf11id-m3:/epics/iocs$ ls /dev/bus/usb/002/003
/dev/bus/usb/002/003

 

{USB camera is on bus 002 device 003}

 

Camera details:

kgofron@xf11id-m3:/dev/bus/usb/002$ usb-devices

T:  Bus=02 Lev=01 Prnt=01 Port=02 Cnt=01 Dev#=  3 Spd=5000 MxCh= 0

D:  Ver= 3.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS= 9 #Cfgs=  1

P:  Vendor=1e10 ProdID=3300 Rev=00.00

S:  Manufacturer=Point Grey Research

S:  Product=Grasshopper3 GS3-U3-51S5C

S:  SerialNumber=0123EF71

C:  #Ifs= 3 Cfg#= 1 Atr=80 MxPwr=896mA

I:  If#=0x0 Alt= 0 #EPs= 2 Cls=ef(misc ) Sub=05 Prot=00 Driver=(none)

I:  If#=0x1 Alt= 0 #EPs= 1 Cls=ef(misc ) Sub=05 Prot=01 Driver=(none)

I:  If#=0x2 Alt= 0 #EPs= 1 Cls=ef(misc ) Sub=05 Prot=02 Driver=(none)

 

============

 

USB support is installed:

libusb-devel.x86_64

libusbx-devel.x86_64

=============

 

Any suggestions about this problem?

 

Kazimierz Gofron