areaDetector crashes EPICS IOC and autosave failure

[Jong Woo Kim via Tech-talk <tech-talk at aps.anl.gov>]

Hello,

When the data collection is done on 'eigerDetector.adl', EPICS IOC is crashed and actually data hasn't been collected.

In addition, whatever parameters I changed on 'eigerDetector' are not applied in autosave. These are the summary followed by the message.

a) It keeps failing to open 'sseq_setting.req' file (Purple in the following message) 

     I made sure that this file has contents and it is in a right folder

          support/calc-R3-7-3/calcApp/Db/sseq_settings.req

          support/calc-R3-7-3/db/sseq_settings.req

b) It keeps failing to writing 'auto_settings.sav' file (Blue in the following message) 

     It keeps trying to save settings every 30 second as it is set on the first purple line. But it can't.  

c) When the data acquisition is done on eigerDetector, it crashes EPICS IOC (Red in the following message)

     Actually data hasn't been collected

--------------------------------------------------- Message on monitor--------------------------------------------------------------

############################################################################
## EPICS R3.15.6
## EPICS Base built Dec  2 2019
############################################################################
reboot_restore: entry for file 'auto_settings.sav'
reboot_restore: Found filename 'auto_settings.sav' in restoreFileList.
*** restoring from './autosave/auto_settings.sav' at initHookState 6 (before record/device init) ***
save_restore:myFileCopy: Can't open file './autosave/auto_settings.sav_200127-151325'
save_restore: Can't write backup file.
2020/01/27 15:13:25.455 asynPortDriver:drvUserCreate: addr=0, cannot find parameter CLEAR
EIG1:cam1:FWClear devAsynInt32::initCommon drvUserCreate 
Bad init_rec return value  PV: EIG1:cam1:FWClear ao: init_record

reboot_restore: entry for file 'auto_settings.sav'
reboot_restore: Found filename 'auto_settings.sav' in restoreFileList.
*** restoring from './autosave/auto_settings.sav' at initHookState 7 (after record/device init) ***
reboot_restore: done with file 'auto_settings.sav'

iocRun: All initialization complete
# Avoid deluge of messages when debugging
#dbpf $(PREFIX)cam1:PoolUsedMem.SCAN Passive
# save things every thirty seconds
create_monitor_set("auto_settings.req", 30, "P= EIG1:")
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
save_restore:readReqFile: unable to open file sseq_settings.req. Exiting.
epics> save_restore: Can't connect to all status PV(s)
auto_settings.sav: 1330 of 1330 PV's connected
save_restore: Can't connect to status PV(s) for list 'auto_settings.sav'
save_restore:write_it - unable to open file './autosave/auto_settings.sav' [200127-151357]
*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
save_restore:write_save_file: Can't write save file. [200127-151357]
*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
../save_restore.c(1774): [0xd]=write_it:Permission denied
save_restore:write_it - unable to open file './autosave/auto_settings.sav' [200127-151427]
*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
save_restore:write_save_file: Can't write save file. [200127-151427]
*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
../save_restore.c(1774): [0xd]=write_it:Permission denied
Segmentation fault (core dumped)

[iocEiger]$