Re: FLIR Camera with AD Spinnaker losses ID

[Mark Rivers via Tech-talk <tech-talk at aps.anl.gov>]

Hi Will,

• Does the error happen when only a single camera is running at once, or only when multiple cameras are running at the same time?
• If the latter, then are they running in one IOC or 3 IOCs, and what is the total amount of Ethernet bandwidth being used?
• Are all 3 cameras running the same firmware version?
  
• Have you tried to reproduce the problem using the FLIR SpinView program?
  

Mark

---

From: Tech-talk <tech-talk-bounces at aps.anl.gov> on behalf of Smith, William via Tech-talk <tech-talk at aps.anl.gov>
Sent: Tuesday, December 7, 2021 6:41 AM
To: tech-talk at aps.anl.gov <tech-talk at aps.anl.gov>
Subject: FLIR Camera with AD Spinnaker losses ID

 

Hi,

 

I am using a FLIR blackfly_50A2M_CS camera with Area Detector version 3.1 EPICS R7.0.4.1 on Ubuntu 20.04.

 

I can acquire images with one camera, with 2 other cameras with identical settings I can acquire images for some amount of time and then I get a bunch of errors in iocsh all of the following pattern:

“exception Spinnaker: Error reading from device [SN:Unknown], at register address: F0F8000C. Please try reconnecting the device. [-1010]”

 

Given that I see this problem with 2 cameras and not one I think it’s a problem with the cameras. Before I contact FLIR I wanted to see if anybody else here had seen a similar problem?

 

Thanks

 

Will

 

 

 

 

---

Helmholtz-Zentrum Berlin für Materialien und Energie GmbH

Mitglied der Hermann von Helmholtz-Gemeinschaft Deutscher Forschungszentren e.V.

Aufsichtsrat: Vorsitzender Dr. Volkmar Dietz, stv. Vorsitzende Dr. Jutta Koch-Unterseher
Geschäftsführung: Prof. Dr. Jan Lüning (Sprecher), Prof. Dr. Bernd Rech, Thomas Frederking

Sitz Berlin, AG Charlottenburg, 89 HRB 5583

Postadresse:
Hahn-Meitner-Platz 1
14109 Berlin
Deutschland