Re: Archiver Appliance 2.0.5 error 500

[Michael Davidsaver via Tech-talk <tech-talk at aps.anl.gov>]

On 1/24/25 05:01, Eusebio Naif Al-Soliman Fuentes via Tech-talk wrote:
> Hello everybody.
> I have installed the EPICS Archiver Appliance 2.0.5 with the single_machine_install.sh script.
> When I access the web interface, an error 500 appears. The complete message is the next one:

I think the essential part of this error message is:

> The appliance archiver cannot function without knowning the characters that separate the components of a PV name

Which I think is an indication that the 'siteNameSpaceSeparators' property, typically in an archappl.properties file is not being found.

The full property name is:

> org.epics.archiverappliance.config.ConvertPVNameToKey.siteNameSpaceSeparators = [\\:\\-]


>   Estado HTTP 500 – Internal Server Error
>
> ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
>
> *Tipo*Informe de estado
>
> *mensaje*The config service for this installation did not start up correctly. Please check the logs for any exceptions or FATAL errors. The appliance archiver cannot function without knowning the characters that separate the components of a PV name <i>org.epics.archiverappliance.config.exception.ConfigException: The appliance archiver cannot function without knowning the characters that separate the components of a PV name at org.epics.archiverappliance.config.ConvertPVNameToKey.initialize(ConvertPVNameToKey.java:82) at org.epics.archiverappliance.config.DefaultConfigService.initialize(DefaultConfigService.java:301) at org.epics.archiverappliance.config.ArchServletContextListener.contextInitialized(ArchServletContextListener.java:47) at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4018) at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:4460) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:164) at 
> org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:599) at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:571) at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:603) at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:1014) at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1866) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264) at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75) at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:123) at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:816) at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:468) at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1584) at 
> org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:312) at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:109) at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:389) at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:336) at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:776) at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:721) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:164) at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1203) at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1193) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264) at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75) at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:145) at 
> org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:749) at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:211) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:164) at org.apache.catalina.core.StandardService.startInternal(StandardService.java:415) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:164) at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:874) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:164) at org.apache.catalina.startup.Catalina.start(Catalina.java:739) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:569) at 
> org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:345) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:569) at org.apache.commons.daemon.support.DaemonLoader.start(DaemonLoader.java:234) </i>
>
> *Descripción*El servidor encontró un error interno que hizo que no pudiera rellenar este requerimiento.
>
> ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
>
>
>       Apache Tomcat/9.0.98
>
> Thanks in advance, Eusebio.
>
> --
>
> Saludos/Best regards
>
> *University of Granada *
>
> Eusebio Naif Al-Soliman Fuentes
> *MSc. Data Science and Computer Engineering*
>
> eunaif at correo.ugr.es