Interesting blog posting

[Andrew Johnson <anj@aps.anl.gov>]

http://headrush.typepad.com/creating_passionate_users/2006/08/are_your_users_.html

Applying these ideas to EPICS, this kind of thing might be what I've 
always thought was missing from the EPICS documentation.  We do have 
quite a lot of "passionate users", but IMHO they get that way *despite* 
the documentation we have, not because of it.  I guess the training 
courses help, but I'm sure there's a lot more we could do.
- Andrew
--
Not everything that can be counted counts,
and not everything that counts can be counted.
  -- Albert Einstein