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<== Date ==> <== Thread ==>

Subject: RE: Probelm with ethernet interface of Galil controller [DLM=For-Official-Use-Only]
From: "CLIFT, Mark via Tech-talk" <[email protected]>
To: "[email protected]" <[email protected]>
Date: Sat, 18 Jan 2020 08:46:23 +0000
Hi,

The problem reported in this case is interesting, since it appears very repeatable.  In that opening the full MEDM screen causes the problem.

To Galil users that have such a repeatable network issue.  In my experience Galil will fix the firmware if the customer provides a network "log" they can "play back" at their office to produce the error upon request.  To capture this log use this command.

set PATH=C:\Program Files\Wireshark;%PATH%
dumpcap -i "LabNetwork" -b filesize:10000 -b files:100 -w capture.pcapng

          The command is referenced at the link below:
           https://www.wireshark.org/docs/man-pages/dumpcap.html

          The -i switch is the name of your interface. The first -b sets up the circular buffer capturing files up to a certain            file size. The second one tell the buffer to rotate through n files. The -w is the base file name.

          Once you see the error, close the capture with CTRL+C.

Send the logs to Galil.  Recommend you try Troy Miller [email protected] who is their firmware expert.  If you have trouble finding the correct contact, let me know.  As a routine customer, I've worked with Galil for a while, and know some of the folks there.

Kind regards,

Mark





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