Experimental Physics and
Industrial Control System

On 8/13/20 4:21 PM, astrid morreale via Tech-talk wrote:
> Hello everyone,
>
> I have successfully installed tested my epics->Archiver appl-> cs studio locally
> and I have no problems seeing both archived data as well as lived data on my local computer.
>
> I have tried to reproduce the last step at some remote machine at FNAL for my experiment and I can only see live data.
> Some notes for the remote version:
>
> 1.I did not install the archiver nor epics myself.

Have you tried the URL you were given in a web browser on
the same computer? 

Are you able to see the archiver status page?  cs-studio may need to
be told about any http proxy in between your client machine and the
archiver machine.

If so, can you check the status of the PVs you're trying to retrieve?

> As I can see the live data it means my pbraw/ data_retrieval_url  structure from the appliances.xml file and feed to the trends should be fine (?)

Live data comes directly from IOCs (eg. via Channel Access protocol),
and not through any archiver.

> 2. The storage directory remotely is different from what I tested locally.
> I installed mine under /home/arch whereas remotely is somewhere else.
> This said I checked the remote storage directory and there is lots of data archived.
> Could it be that the storage location may be faulting the cs-studio communication with the archiver?

The storage directories are an internal configuration for the
archiver.  Clients never access there directories directly.
All data is retrieved through the archiver server (eg. via HTTP).

> any help hints will be appreciated, Thanks in advance.

When you run cs-studio, do you see any error messages printed
which related to the archiver?  You might have to search
for mentions of the archiver URL.