Re: Problems with Dante (XGLab) Driver

[Mark Rivers via Tech-talk <tech-talk at aps.anl.gov>]

Hi Dariush,

Are you using a Dante1 or a Dante8?

Does this happen every time you start, or just occasionally.  If it is occasionally, then how frequently does it happen?

Are there any error messages on the IOC?

Are you running on Linux or Windows? 

If you are running on Linux then please run the IOC in the GNU debugger. You can do that with the following commands from the iocDante1 directory:

gdb ../../bin/linux-x86_64/mcaDanteApp

run st.cmd

When it crashes type this command at the debugger prompt:

backtrace

Send me the output.

Mark

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From: Dariush Hampai <dariush.hampai at lnf.infn.it>
Sent: Tuesday, June 16, 2026 10:23 AM
To: Mark Rivers <rivers at cars.uchicago.edu>; tech-talk at aps.anl.gov <tech-talk at aps.anl.gov>
Subject: Problems with Dante (XGLab) Driver

Hi Community,
Hi Mark,

I'm almost finish the implementation of Dante EPICS Drivers in our
system, however I have a big problem (maybe a bug?).
When I start few acquisitions (from caput command or from Phebus), the
system seems that crash.
The Dante:dante2:ElapsedRealTime stops (not on target). Moreover on
Phebus the text is in "Collecting" mode, The Acquire Busy is in
"Acquiring" mode and the IOC do not respond to any command that I send.
Up to now, the only solution is to stop the IOC and restart it.
What's the problem?
Is there a possibility to force a reset/reinitialize the driver without
stop and restart it?

awaiting your (precious) help

Dariush