Re: EPICS thread on Marana problem

["Wlodek, Jakub via Tech-talk" <tech-talk at aps.anl.gov>]

Good morning Louisa,

Unfortunately the issue turned out to be a hardware failure in my case, and we had to send the camera back to Andor. They resolved it (for a fee) and sent it back and it has been working fine since.

Best,

Jakub

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From: Tech-talk <tech-talk-bounces at aps.anl.gov> on behalf of Louisa Kienesberger via Tech-talk <tech-talk at aps.anl.gov>
Sent: Thursday, 25 June 2026 05:36:37
To: tech-talk at aps.anl.gov <tech-talk at aps.anl.gov>
Subject: EPICS thread on Marana problem

 

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Hi Jakub,

I am Louisa Kienesberger, curretnly doing my PhD in an experimental
physics lab.
I think I am currently facing the same problem with my Andor Marana
camera in my setup as you did 3 years ago
(https://epics.anl.gov/tech-talk/2023/msg01846.php  ).

I found your thread on Google and wanted to ask you on an update since
the issue was never resolved at least in the chat.

Thank you very much in advance!

Best regards,
Louisa Kienesberger