Re: Problems with Dante (XGLab) Driver

[Dariush Hampai via Tech-talk <tech-talk at aps.anl.gov>]

 Hi Mark,

Are you using a Dante1 or a Dante8?
I'm using Dante8

Does this happen every time you start, or just occasionally.  If it is occasionally, then how frequently does it happen?
Occasionally, more often when I two records are executed very closely

Are there any error messages on the IOC?
no, however some records are in "acquire" exit (as $(P)$(M).ACQG in mca window)

Are you running on Linux or Windows? 
Linux (Centos 9)

If you are running on Linux then please run the IOC in the GNU debugger. You can do that with the following commands from the iocDante1 directory:

gdb ../../bin/linux-x86_64/mcaDanteApp
run st.cmd

When it crashes type this command at the debugger prompt:

backtrace

(gdb) backtrace
#0  0x00007ffff5904b92 in pselect () from /lib64/libc.so.6
#1  0x00007ffff6b143bb in rl_getc () from /lib64/libreadline.so.8
#2  0x00007ffff6b13cd1 in rl_read_key () from /lib64/libreadline.so.8
#3  0x00007ffff6af8497 in readline_internal_char () from /lib64/libreadline.so.8
#4  0x00007ffff6b01535 in readline () from /lib64/libreadline.so.8
#5  0x00007ffff6c85cd2 in osdReadline (context=0x444dc0, prompt=0x7ffff6c9c183 "epics> ") at ../osi/os/default/gnuReadline.c:70
#6  epicsReadline (prompt=0x7ffff6c9c183 "epics> ", context=0x444dc0) at ../osi/epicsReadline.c:68
#7  0x00007ffff6c77aea in iocshBody (pathname=<optimized out>, commandLine=0x0, macros=0x0) at ../iocsh/iocsh.cpp:1143
#8  0x000000000040a616 in main (argc=<optimized out>, argv=<optimized out>) at ../mcaDanteAppMain.cpp:20

Thank you in advance
Dariush e Maurizio

Il 16/06/2026 18:18, Mark Rivers ha scritto:

Hi Dariush,

Are you using a Dante1 or a Dante8?

Does this happen every time you start, or just occasionally.  If it is occasionally, then how frequently does it happen?

Are there any error messages on the IOC?

Are you running on Linux or Windows? 

If you are running on Linux then please run the IOC in the GNU debugger. You can do that with the following commands from the iocDante1 directory:

gdb ../../bin/linux-x86_64/mcaDanteApp

run st.cmd

When it crashes type this command at the debugger prompt:

backtrace

Send me the output.

Mark

---

From: Dariush Hampai <dariush.hampai at lnf.infn.it>
Sent: Tuesday, June 16, 2026 10:23 AM
To: Mark Rivers <rivers at cars.uchicago.edu>; tech-talk at aps.anl.gov <tech-talk at aps.anl.gov>
Subject: Problems with Dante (XGLab) Driver

Hi Community,
Hi Mark,

I'm almost finish the implementation of Dante EPICS Drivers in our
system, however I have a big problem (maybe a bug?).
When I start few acquisitions (from caput command or from Phebus), the
system seems that crash.
The Dante:dante2:ElapsedRealTime stops (not on target). Moreover on
Phebus the text is in "Collecting" mode, The Acquire Busy is in
"Acquiring" mode and the IOC do not respond to any command that I send.
Up to now, the only solution is to stop the IOC and restart it.
What's the problem?
Is there a possibility to force a reset/reinitialize the driver without
stop and restart it?

awaiting your (precious) help

Dariush

-- 
************************************

Dr. Dariush Hampai, PhD

INFN - LNF
X-Lab Frascati
Via E. Fermi, 54 (ex 40)
I-00044 Frascati (RM)
Italy

Mail Address:
XLab-Frascati
LNF-INFN
Casella Postale 13
Frascati (RM)
Italy

Room:	+39.06.9403.5248
Lab.:	+39.06.9403.2286
Mob.:	+39.06.9403.8025
Fax.:	+39.06.9403.2597

************************************