Experimental Physics and
Industrial Control System

"ben.bradnick--- via Tech-talk" <[email protected]> · Tue, 16 Jul 2019 12:23:55 +0000

Hi Matthew,

It sounds like you made it further than me with the bitflow driver! I am having issues with version 3.13.30034 of the SDK and bitflow version 9.05 on RHEL7. When I run the listdevices example program I only find the two simulation cameras.

In the output of dmesg I can see that the camera is assigned to /dev/video0 when I load the kernel module, but I cannot seem to communicate with it.

/tmp/atdebug.log also shows some potentially relevant output for my issue:

../../regcam/cldevice/bitflowcilx/bitflowapilinux_impl.cpp. 237 (PID:25227 TID:1066743616): 16/07/19 13:15:07:    apiCiSysBrdInfo:    CiSysBrdInfo Error=(-29999) parameter out of range
../../regcam/cldevice/bitflowcilx/cldevice_bitflowlinux.cpp. 427 (PID:25227 TID:1066743616): 16/07/19 13:15:07:    getDeviceVideoNumber:    Error CiSysBrdInfo (VFG Board Number=1 . . .), Err=(1)
../../regcam/cldevice/bitflowcilx/bitflowapilinux_impl.cpp. 237 (PID:25227 TID:1066743616): 16/07/19 13:15:07:    apiCiSysBrdInfo:    CiSysBrdInfo Error=(-29999) parameter out of range
../../regcam/cldevice/bitflowcilx/cldevice_bitflowlinux.cpp. 427 (PID:25227 TID:1066743616): 16/07/19 13:15:07:    getDeviceVideoNumber:    Error CiSysBrdInfo (VFG Board Number=2 . . .), Err=(1)

Did you experience anything similar?

Kind regards,

Ben

________________________________
From: Pearson, Matthew R. <[email protected]>
Sent: 15 July 2019 21:13:01
To: Bradnick, Ben (Tessella,RAL,TEC)
Cc: Cobb, Tom (DLSLtd,RAL,LSCI); [email protected]
Subject: RE: updating ADAndor from RHEL6 to RHEL7

Hi Ben,

Thanks for the info.

We also have a Zyla sCMOS camera (CameraLink based, Bitflow card), so I'm trying to get that working on RHEL7 too.

We have SDK3 3.12 (bitflow driver 9.05). I managed to get the kernel module built, and the example 'listdevices' program can see the camera ok. But the example 'image' program crashes the kernel and the machine reboots.

I've requested the latest SDK 3.14 from Andor, and I'll give that a go. Andor usually ask you to update to the latest before they provide help anyway.

Cheers,
Matt

> -----Original Message-----
> From: [email protected] <[email protected]>
> Sent: Monday, July 15, 2019 11:42 AM
> To: Pearson, Matthew R. <[email protected]>
> Cc: [email protected]; [email protected]
> Subject: [EXTERNAL] Re: updating ADAndor from RHEL6 to RHEL7
>
> Hi Matt,
>
>
> We are successfully running ADAndor on RHEL 7.6 with an iXon Ultra 897 (USB
> 2.0 interface). We are using version 2.102.30034.0 of the SDK.
>
>
> The issues Tom mentions are for an Andor Zyla CMOS detector using a Bitflow
> framegrabber with ADAndor3. We needed to use a later version of the RHEL7
> kernel to build the kernel module for the framegrabber, but we still have issues
> communicating with the camera.
>
> Kind regards,
> Ben
>
> ________________________________
> From: Cobb, Tom (DLSLtd,RAL,LSCI)
> Sent: 09 July 2019 10:40
> To: Pearson, Matthew R.; [email protected]
> Cc: Bradnick, Ben (Tessella,RAL,TEC)
> Subject: RE: updating ADAndor from RHEL6 to RHEL7
>
> Hi Matt,
>
> Ben (copied) has seen some Andor issues both installing the kernel driver and
> then getting ADAndor to see any cameras on RHEL7. I don't know how far he
> got, and he's away for another week, but it would be interesting to compare
> notes.
>
> Thanks,
> Tom
>
> > -----Original Message-----
> > From: [email protected] <[email protected]> On
> > Behalf Of Pearson, Matthew R. via Tech-talk
> > Sent: 08 July 2019 23:53
> > To: [email protected] Talk <[email protected]>
> > Subject: updating ADAndor from RHEL6 to RHEL7
> >
> >
> > Hi,
> >
> > Has anyone experience updating the ADAndor support from RHEL6 to RHEL7?
> >
> > We have an Andor iKon-M (USB2.0 based), that we used with ADAndor on
> > RHEL6 using SDK 2 version 2.93 (locally installed, not using the
> > version distributed with ADAndor).
> >
> > The same SDK version doesn't seem to work on RHEL7. I can send details
> > if anyone is interested. It may just be too old though.
> >
> > There are two more modern SDK versions currently distributed with
> > ADAndor (at least, the shared libraries). Is anyone using either of
> > these versions (2.99 and 2.102) on RHEL7?
> >
> > Cheers,
> > Matt
> >
> >
> > Data Acquisition and Controls Engineer Spallation Neutron Source Oak
> > Ridge National Lab
> >
> >
> >
> >
> >
> >
>
>
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This e-mail and any attachments may contain confidential, copyright and or privileged material, and are for the use of the intended addressee only. If you are not the intended addressee or an authorised recipient of the addressee please notify us of receipt by returning the e-mail and do not use, copy, retain, distribute or disclose the information in or attached to the e-mail.
Any opinions expressed within this e-mail are those of the individual and not necessarily of Diamond Light Source Ltd. 
Diamond Light Source Ltd. cannot guarantee that this e-mail or any attachments are free from viruses and we cannot accept liability for any damage which you may sustain as a result of software viruses which may be transmitted in or with the message.
Diamond Light Source Limited (company no. 4375679). Registered in England and Wales with its registered office at Diamond House, Harwell Science and Innovation Campus, Didcot, Oxfordshire, OX11 0DE, United Kingdom

Experimental Physics and Industrial Control System

Experimental Physics and
Industrial Control System