Re: ADSpinnaker::grabImage error GetImageStatus

[Mark Rivers via Tech-talk <tech-talk@aps.anl.gov>]

Hi Mrinal,

Have you changed the Linux buffer settings as documented here:

https://areadetector.github.io/areaDetector/ADGenICam/ADGenICam.html#linux-usb-and-gige-system-settings

Is there more than 1 camera running on this machine?  Can you send a screenshot of the camera screen under the conditions where it is happening.

Mark

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From: Mrinal Bera <mrinalkb@uchicago.edu>
Sent: Friday, December 13, 2024 10:50 AM
To: Mark Rivers <rivers@cars.uchicago.edu>
Cc: Evans, Richard K. (GRC-H000) via Tech-talk <tech-talk@aps.anl.gov>
Subject: ADSpinnaker::grabImage error GetImageStatus

 

Hi Mark,

While using the FLIR camera with ADSpinnaker, I am getting this error intermittently and after sometime the camera stops acquisition. 

2024/12/13 09:48:01.083 ADSpinnaker::grabImage error GetImageStatus  3, description:  Image has missing packets. Potential fixes include enabling jumbo packets and adjusting packet size/delay. For more information see https://www.flir.com/support-center/iis/machine-vision/application-note/troubleshooting-image-consistency-errors/

Do you know how I can fix this?

Best regards,

Mrinal

Mrinal Kanti Bera, PhD

Beamline Scientist and Research Associate Professor

NSF’s ChemMatCARS, Pritzker School of Molecular Engineering

University of Chicago

9700 S Cass Ave Bldg 434D

Argonne, IL-60439

United States

Phone: +1-630-252-0472