Re: ADSpinnaker::grabImage error GetImageStatus

[Mrinal Bera via Tech-talk <tech-talk at aps.anl.gov>]

Hi Mark,

Even after executing the commands to increase the net.core.rmem_max and net.core.rmem_default to 8MB, I saw the same error message. Attached is the image of the medm screen for the camera after I increased the memory variables. I saw the error message twice so far and in the medm screen I see that the Images Complete in the Collect tab are 2 less than the Started and Delivered frames in the Status tab. 

Thanks,

Mrinal

Mrinal Kanti Bera, PhD

Beamline Scientist and Research Associate Professor

NSF’s ChemMatCARS, Pritzker School of Molecular Engineering

University of Chicago

9700 S Cass Ave Bldg 434D

Argonne, IL-60439

United States

Phone: +1-630-252-0472

On Dec 13, 2024, at 10:07 AM, Mark Rivers <rivers at cars.uchicago.edu> wrote:

Hi Mrinal,

Have you changed the Linux buffer settings as documented here:

https://areadetector.github.io/areaDetector/ADGenICam/ADGenICam.html#linux-usb-and-gige-system-settings

Is there more than 1 camera running on this machine?  Can you send a screenshot of the camera screen under the conditions where it is happening.

Mark

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From: Mrinal Bera <mrinalkb at uchicago.edu>
Sent: Friday, December 13, 2024 10:50 AM
To: Mark Rivers <rivers at cars.uchicago.edu>
Cc: Evans, Richard K. (GRC-H000) via Tech-talk <tech-talk at aps.anl.gov>
Subject: ADSpinnaker::grabImage error GetImageStatus

 

Hi Mark,

While using the FLIR camera with ADSpinnaker, I am getting this error intermittently and after sometime the camera stops acquisition. 

2024/12/13 09:48:01.083 ADSpinnaker::grabImage error GetImageStatus  3, description:  Image has missing packets. Potential fixes include enabling jumbo packets and adjusting packet size/delay. For more information see https://www.flir.com/support-center/iis/machine-vision/application-note/troubleshooting-image-consistency-errors/

Do you know how I can fix this?

Best regards,

Mrinal

Mrinal Kanti Bera, PhD

Beamline Scientist and Research Associate Professor

NSF’s ChemMatCARS, Pritzker School of Molecular Engineering

University of Chicago

9700 S Cass Ave Bldg 434D

Argonne, IL-60439

United States

Phone: +1-630-252-0472