Experimental Physics and
Industrial Control System

Mark Rivers <[email protected]> · Thu, 17 May 2018 01:41:40 +0000

> Now I'm doing test in my local pc with IP 10.2.101.36 and the detector is connected in 10.2.103.31.

> in this case the ioc can't find the detector.

> We already configured the broadcast, but not has changed.

> When I connect the detector in other port (10.2.101.34) the ioc works.

You need to explain more.  When you change the detector from 10.2.101.34 to 10.2.103.31 are you also physically moving the detector to a different subnet?  Or are you simply changing the IP address.  If the the former, then is there a firewall between the 2 subnets?  If you are simply changing the IP address but not physically moving to another subnet then that is not going to work.

When the detector address is 10.2.103.31 can you ping it is from your machine at 10.2.101.36?

Mark

________________________________
From: [email protected] <[email protected]> on behalf of Hugo Slepicka <[email protected]>
Sent: Wednesday, May 16, 2018 3:02 PM
To: Douglas Henrique C. de Araújo
Cc: [email protected]
Subject: Re: Amptek IOC: Problem with subnet

Hi Douglas,

This looks like an issue with your local pc network arrangements. How is your gateway and netmask set at your local pc?
Would you mind sending the output of ifconfig on local pc and detector?
Does the IOC work at the beamline if you run it at the same computer as you used the DppMCA software?

Cheers,
Hugo

On Wed, May 16, 2018 at 12:52 PM Douglas Henrique C. de Araújo <[email protected]<mailto:[email protected]>> wrote:

Hi Hugo,

Now I'm doing test in my local pc with IP 10.2.101.36 and the detector is connected in 10.2.103.31. in this case the ioc can't find the detector. We already configured the broadcast, but not has changed.

When I connect the detector in other port (10.2.101.34) the ioc works.

Another important point is that when we connected the detector in beamline network (subnet: 10.2.78.0) and we used the DppMCA Windows program (Running a windows pc on the subnet: 10.2.76.0), the DppMCA recognizes the detector.

Thank You
Regards

Em 16-05-2018 15:49, Hugo Slepicka escreveu:
Hi Douglas,

Can you provide more information about the IOC server network and also the detector network? (IP, Network Mask, Gateway, etc)...

Thank you,
Hugo

On Wed, May 16, 2018 at 10:51 AM Douglas Henrique C. de Araújo <[email protected]<mailto:[email protected]>> wrote:
Hi, I'm using the amptek ioc from support mca7-7, and if the detector is
on the same network (and subnet) as the IOC server, it recognizes and
works perfectly. But if I change the detector subnet, the ioc can't find
the detector.

Does anyone knows if there is some configuration so that the amptek IOC
recognizes the detector that is connected in another subnet? Or has
anyone had a similar problem?

Thank you

--
Douglas Henrique C. de Araujo
Software de Operação das Linhas de Luz
Laboratório Nacional de Luz Síncrotron - (LNLS)
Centro Nacional de Pesquisa em Energia e Materiais (CNPEM)
[email protected]<mailto:[email protected]> | +55 (19) 3512 1228<tel:+55%2019%203512-1228>
www.lnls.br<http://www.lnls.br>

--
Douglas Henrique C. de Araujo
Software de Operação das Linhas de Luz
Laboratório Nacional de Luz Síncrotron - (LNLS)
Centro Nacional de Pesquisa em Energia e Materiais (CNPEM)
[email protected]<mailto:[email protected]> | +55 (19) 3512 1228<tel:+55%2019%203512-1228>
www.lnls.br<http://www.lnls.br>

Experimental Physics and Industrial Control System

Experimental Physics and
Industrial Control System