When these fall offline due to higher temps – there isn’t any warning that they are about to fail – they just do. But rather reproducible at what temp that they will fail again, The blink light patterns
indicate a problem, but a lot of them don’t document *what* that particular led light color/pattern means. Not sure why some of the older hardware can get so hot, when some of the FLIR ones start getting unhappy at 55 C or so. But problematic ones
kept a few degrees cooler seem to become more stable. If I deploy these, try to keep them at 50 or below, or make a note to maybe watch the temps if and when they run hot.
Have moved hardware to a different location and had them fails there since they run slightly hotter. The FLIR people have said that this hardware *should* run to 80 C or so, but when it reproducibly stops at 55, their statements don’t tend to reflect
reality. One of the first things that I do with problematic cameras is look at the temps – and if possible place it on a better heat sink that it might currently be on.
Hi Mark, On Mon Aug 25, 2025 at 1: 14 PM -03, Engbretson, Mark S. wrote: > A common issue on both of these cameras are overheating, especially > with PoE GigE models
- but I have seen the same problems with USB3 > models. Okay. It makes
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Hi Mark,
On Mon Aug 25, 2025 at 1:14 PM -03, Engbretson, Mark S. wrote:
> A common issue on both of these cameras are overheating, especially
> with PoE GigE models - but I have seen the same problems with USB3
> models.
Okay. It makes sense to happen to both of them.
> In that case, both types of hardware jam or drop offline throwing led
> blinks patterns that basically show an issue.
One problem is that most cameras we have deployed, which are Basler
acA1300-75gm, don't have a status LED. When they are online, we can
query their TemperatureStatus GenICam feature to see if it is "Error",
"Critical" or "OK", or their internal temperature measurement. I haven't
seen any of them change their status before going offline; although we
still have a pending task to monitor this more thoroughly.
> You either then have to put more active cooling in (like a fan), or a
> mount that actively sinks heat.
That's something we don't have. I'm curious to know if Mark Rivers needs
these on his cameras as well.
I cannot forget John Dobbins' comment about thermal connection of some
models [1], which made myself question what's the best way to cool them
if that's really our main issue.
> While I have seen some units seem to work at 80 degrees C,
The ones we use are supposed to reach almost that temperature level
without failing; they seem to keep below their limit as I've mentioned
in the other thread [2].
> other seem to start falling offline at slightly over 50 C.
Do these signal they are falling offline because of temperature as well?
> Not sure that I have even seen issues when the temps are kept below 50
> C.
What is the average temperature in this case?
Thanks for your comments ;)
[1] epics.anl.gov/tech-talk/2025/msg00639.php
[2] epics.anl.gov/tech-talk/2025/msg00638.php
--
Henrique F. Simões
Control Software Group (SwC)
Brazilian Synchrotron Light Laboratory (LNLS)
Brazilian Center for Research in Energy and Materials (CNPEM)
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